Privacy policy

Last Updated: May 20, 2026

Welcome to MithlaThekua (“we,” “our,” “us,” or “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how MithlaThekua collects, uses, and protects your information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from customers:

A. Personal Information
• Full Name
• Phone Number
• Email Address
• Billing Address
• Shipping Address
• Payment Details (processed securely through payment providers)

B. Order Information
• Products purchased
• Order history
• Delivery details
• Transaction information

C. Device and Usage Information
We may automatically collect:
• IP Address
• Browser type
• Device information
• Website usage activity
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order confirmations and delivery updates
• Provide customer support
• Improve our website and services
• Prevent fraud and unauthorized activities
• Send promotional offers (only if you choose to receive them)

3. Payment Information

We do not directly store your debit card, credit card, or UPI payment details. Payments are securely processed through trusted third-party payment providers.

4. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.

You can disable cookies from your browser settings, but some website features may not work properly.

5. Sharing of Information

We do not sell your personal information.

However, we may share limited information with trusted third parties only for business purposes such as:

• Payment processing providers
• Delivery and logistics partners
• Website hosting providers
• Analytics and marketing services

6. Data Security

We take reasonable security measures to protect your personal information. However, no online platform can guarantee 100% security.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your account or data
• Stop promotional communications

To request this, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

MithlaThekua
Email: support@mithlathekua.shop
Phone: +91 7644926174
Website: mithlathekua.shop